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Electric Luggage

Explore Our Range of Ride-On Luggage

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Best Seller

Why Choose Airwheel Suitcase for Your Travel Needs?

Enhance your lifestyle with the smart features of the Airwheel SE3S

Certified Quality Standards

Explore Your Styles with Airwheel Ride-On Suitcase

Our Partners Network

Harvey Norman
amazon.com.au
ebay.com.au
MyDeal
catch.com.au
BigW

Our Partners Network

Harvey Norman
amazon.com.au
ebay.com.au
MyDeal
catch.com.au
BigW

Join our Airwheel community

Share your Airwheel experiences ❤️ Tag us on Instagram @airwheel_au.

Join our Airwheel community

Share your Airwheel experiences ❤️ Tag us on Instagram @airwheel_au.

Customer Support

Got a question?

Answers to common questions about products, orders, shipping, and payments.
What kind of battery powers the Airwheel electric luggage?

Airwheel's lithium batteries meet UN38.3, RoHS, and MSDS international standards. This ensures safety and environmental friendliness. Moreover, the battery takes only 2 hours to be fully charged and can endure over 800 charge cycles.

Am I allowed to bring the Airwheel luggage on board as a carry-on?

Airwheel luggage models SE3S, SE3MiniT, and SQ3 may be permitted as carry-on luggage on some flights; however, airline policies can vary. As of our latest information, Airwheel luggage is not allowed on Qatar Airways.*

Please note: It is the customer's responsibility to ensure compliance with all airline regulations. Airwheel cannot guarantee acceptance of our products on any specific flight.

What are the details and coverage of Airwheel's product warranty system?

Following the initial warranty period, which includes 12 months for the luggage and 6 months for the battery, rest assured that our support continues beyond these durations. We are dedicated to assisting you even after the warranty expires. Additionally, we have a service team here in Australia for your convenience. Simply reach out to us via Facebook Messenger for further assistance.

Subsequently, if my order arrives damaged, what steps do I need to take?

If you receive a damaged product, please notify us immediately. It's important to avoid using the product in any condition.

Where is our service team located?

Rest assured, we have an authorised service team in Sydney and we are here to assist you with any issues, ensuring your peace of mind.

Our Awards

Airwheel with London Design Award
Airwheel with New York Product Design Award
Airwheel with Muse Design Award
Paris Design Award 2024

Our Awards

Airwheel Australia, located in SydneyAirwheel Australia, located in Sydney
BECOME A DEALER

Interested in becoming our dealer in Australia?

If you possess an entrepreneurial drive and passion for success, we encourage you to get in touch with us.

BECOME A DEALER

Interested in becoming our dealer in Australia?

If you possess an entrepreneurial drive and passion for success, we encourage you to get in touch with us.